Vacancies

Work at Anglesey Sea Zoo!

 

FOR VOLUNTEERING OPPORTUNITIES, PLEASE SEE HERE

CUSTOMER OPERATIONS ASSISTANT

Brynsiencyn, Anglesey | £12.30 per hour/£23,985 pro rata to start with, increases in line with pay reviews | Permanent, 4–5 days per week

Do you love variety, teamwork and working in a unique environment? Anglesey Sea Zoo, one of Anglesey’s star attractions, is looking for an enthusiastic and reliable Customer Operations Assistant to support our busy retail and food outlets.

The role

Working closely with the Customer Operations Manager, you’ll play a key part in delivering a quality visitor experience. Serving customers, preparing food and drinks and keeping things running smoothly across the café, gift shop and golf hut. As part of the wider customer operations team, you’ll also help with:

  • Basic food preparation – hot and cold food, cakes, snacks and drinks
  • Customer service – friendly and efficient help at all visitor touchpoints
  • Stock control & ordering – ensuring items are well-stocked and ready to go
  • Staff support – assisting with training, supervision and daily operations
  • Rota planning – assisting in ensuring all areas are staffed appropriately
  • Maximising retail opportunities across site – creativity and sustainability
  • Special events and functions on occasion

Hours & working pattern

  • 4–5 days per week between 9am and 5pm, Monday to Sunday on a rota
  • Permanent contract with reduced hours in winter, aligned to seasonal opening times

We’re looking for someone who is:

  • Friendly, helpful and great with people
  • Comfortable with basic food handling and prep (training provided)
  • Happy to work flexibly across departments and various start and finish times
  • Reliable, team-oriented and hands-on

Full training will be provided, and you’ll be part of a supportive team passionate about marine life and great customer experiences. Competitive hourly rate + benefits.

To apply, please send your CV and our completed application FORM to post@angleseyseazoo.co.uk. We look forward to hearing from you!

Brynsiencyn, Ynys Môn | £12.30 yr awr/£23,985 pro rata i ddechrau, cynnydd yn unol ag adolygiadau cyflog | Parhaol, 4–5 diwrnod yr wythnos

Ydych chi’n caru amrywiaeth, gwaith tîm a gweithio mewn amgylchedd unigryw? Mae Sŵ Môr Ynys Môn, un o atyniadau seren Ynys Môn, yn chwilio am Gynorthwyydd Gweithrediadau Cwsmeriaid brwdfrydig a dibynadwy i gefnogi ein siopau manwerthu a bwyd prysur.

Y rôl

Gan weithio’n agos gyda’r Rheolwr Gweithrediadau Cwsmeriaid, byddwch chi’n chwarae rhan allweddol wrth ddarparu profiad ymwelwyr o safon. Gwasanaethu cwsmeriaid, paratoi bwyd a diodydd a chadw pethau’n rhedeg yn esmwyth ar draws y caffi, y siop anrhegion a’r cwt golff. Fel rhan o’r tîm gweithrediadau cwsmeriaid ehangach, byddwch chi hefyd yn helpu gyda:

  • Paratoi bwyd sylfaenol – bwyd poeth ac oer, cacennau, byrbrydau a diodydd
  • Gwasanaeth cwsmeriaid – cymorth cyfeillgar ac effeithlon i ymwelwyr ym mhob man
  • Rheoli a threfnu stoc – sicrhau bod eitemau wedi’u stocio’n dda ac yn barod i fynd
  • Cefnogaeth staff – cynorthwyo gyda hyfforddiant, goruchwylio a gweithrediadau dyddiol
  • Cynllunio rota – cynorthwyo i sicrhau bod pob ardal wedi’i staffio’n briodol
  • Manteisio i’r eithaf ar gyfleoedd manwerthu ar draws y safle – creadigrwydd a chynaliadwyedd
  • Digwyddiadau a swyddogaethau arbennig o bryd

Oriau a phatrwm gwaith

  • 4–5 diwrnod yr wythnos rhwng 9am a 5pm, o ddydd Llun i ddydd Sul ar rota
  • Contract parhaol gyda llai o oriau yn y gaeaf, wedi’i alinio ag oriau agor tymhorol

Rydym yn chwilio am rywun sydd yn:

  • Cyfeillgar, cymwynasgar a gwych gyda phobl
  • Cyfforddus gyda thrin a pharatoi bwyd sylfaenol (darperir hyfforddiant)
  • Hapus i weithio’n hyblyg ar draws adrannau ac amrywiol amseroedd cychwyn a gorffen
  • Dibynadwy, yn canolbwyntio ar dîm ac yn ymarferol

Darperir hyfforddiant llawn, a byddwch yn rhan o dîm cefnogol sy’n angerddol am fywyd morol a phrofiadau cwsmeriaid gwych. Cyfradd fesul awr gystadleuol + buddion.

I wneud cais, anfonwch eich CV a’n FFURFLEN GAIS wedi’i chwblhau i post@angleseyseazoo.co.uk. Edrychwn ymlaen at glywed gennych!

Any specific vacancies will be advertised here as well as on our Facebook and Twitter. If you wish to enquire about general vacancies not mentioned here, please send us an application form (available below.)

The best time to enquire about seasonal jobs is January or February – keep an eye on our social media channels as well!

Please be aware that as we tend to get a high volume of applications we may not be able to get back individually to those who have not been selected.

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Please download the relevant application form:

General application form Word document

Please send your form to:

Please send all job applications to: post@angleseyseazoo.co.uk

Postal address:
Anglesey Sea Zoo, Brynsiencyn, Anglesey, LL61 6TQ

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